Effective Date: 01/01/2025
Welcome to Seneca Smiles. We are committed to providing excellent dental care and maintaining a clear understanding with our patients regarding our services, policies, and expectations. By using our website, scheduling appointments, or receiving treatment, you agree to the following Terms of Service.
1. Use of Website
The content provided on our website is for general informational purposes only and is not a substitute for professional dental advice, diagnosis, or treatment. Always seek the advice of your dentist or qualified healthcare provider with any questions you may have regarding a dental condition.
We strive to ensure that all information on our site is accurate and up to date; however, we do not warrant the completeness, reliability, or accuracy of any information presented.
1.a Services
Seneca Smiles provides dental care services, appointment scheduling, and patient communications through our website and SMS/email platforms.
2. Appointment Reminders & SMS Consent
By providing your mobile number, you consent to receive appointment confirmations, reminders, and other service-related messages via SMS. Message and data rates may apply. You can opt out at any time by replying “STOP”.
Message frequency may vary.
We do not send promotional messages without your express opt-in.
3. Opt-Out & Help
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To opt out of SMS, reply STOP.
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For assistance, reply HELP or contact our office directly at (571) 306-7676.
4. Patient Responsibilities
When you schedule an appointment with Seneca Smiles, you agree to:
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Provide accurate and complete health information.
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Follow prescribed treatment plans and care instructions.
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Arrive on time for appointments or provide timely notice for cancellations
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Pay for services rendered in accordance with our payment policies.
Failure to comply with these responsibilities may result in rescheduling, cancellation fees, or refusal of non-emergency services.
5. Appointment Cancellation and Rescheduling
We request at least 48 hours notice for any cancellations or rescheduling. Cancellations with less than the required notice or missed appointments without notification may be subject to a $75 missed appointment fee.
6. Financial Policy
Payment for services is due at the time of service unless prior arrangements have been made. We accept various forms of payment, including [insert accepted payment methods]. Insurance claims are submitted as a courtesy, but patients are ultimately responsible for payment of services rendered.
Please note that insurance coverage varies, and any amount not covered by your insurance is your responsibility.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal health information. Please review our [Privacy Policy/Notice of Privacy Practices] for details on how we collect, use, and safeguard your information in compliance with HIPAA regulations.
8. No Guarantee of Results
While we strive to provide the highest standard of dental care, outcomes of treatments can vary from patient to patient. Seneca Smiles cannot guarantee specific results from any treatment or procedure.
9. Limitation of Liability
By using our services, you agree that Seneca Smiles, its dentists, staff, and affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or dental services, to the maximum extent permitted by law.
10. Modifications to Terms
Seneca Smiles reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Continued use of our services after any changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Seneca Smiles
1025 Seneca Rd Ste B, Great Falls, VA 22066
(571) 306-7676
By accessing or using our website, booking services, or opting into communications (including SMS text messages), you agree to the following Terms of Service.
